Pathak

About Pathak

Certified Business Analyst with 6 years of progressive experience in driving data-driven…

Experience

1. Business Analyst (Sme)

   Accenture

   Jun 2022 — Present · Noida, IN

   Gather and analyze client requirements, prepare detailed BRDs and FRDs.• Defined and documented Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs) in sequentialproject phases.• Conducted and participated in daily stand-ups, sprint planning, reviews, and retrospectives with cross-functional agile teams.• Managed and prioritized product backlogs, ensuring alignment with sprint goals and stakeholder expectations.• Facilitated structured requirement elicitation sessions and walkthroughs with cross-functional teams.• Facilitate daily client interactions and stakeholder discussions to capture process changes and maintain seamless workflowintegration.• Design and document process workflows and SOPs to maintain clarity, efficiency, and compliance with standards.• Publish daily shift closure reports to stakeholders, providing clear status updates and performance insights.• Provide training to new team members, define clear roles and responsibilities, and foster team motivation and productivity.• Facilitate daily team meetings to communicate process agendas and drive collaborative execution.• Handle two critical processes: Premium Processing and Enrollments.• Provide ideas for process enhancement as per business needs.• Maintain high quality standards while ensuring HIPAA compliance.• Collect and analyze payroll data, ensuring proper backup for premium validation.• Extract, review, and convert multi-format data (XML, PDF, Word) into CSV files as per system standards.• Reconcile employee premiums utilizing Easy Bill Recon (EBR) to verify billing accuracy and address variances.