Kalra
Program Manager @Park
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WORK HISTORY
Program Manager @Park
IN
Curated SOPs & Lead Product launch for 3 major verticals - Valet, FASTag (acquiring business) and Customer Experience. Major focus areas included1. Business Planning for PAN India Operations for Valet business & Customer Experience2. Product Launch, GTM & Monitoring Growth metrics like DAU/MAU, App Stickiness & User Repeats3. QA for Business SOPs & Audit Strategy4. Partner & Bank Alignment (FASTag AcquiringBusiness - Parking Management)
EDUCATION
Govt. Polytechnic College
Diploma, Mechanical Engineering
Guru Jambheshwar University
Bachelor of Engineering - BE, Mechanical Engineering
SKILLS
ABOUT KALRA
I am an experienced Program, Project & Operations Manager with 9+ years of expertise in project execution, operations management, and client engagement across mobility, parking tech, and service-driven industries. Currently managing projects at Park+, I lead end-to-end implementation from planning and installation to testing, training, and handover, ensuring 100% on-time delivery and optimized costs.My strength lies in cross-functional collaboration—working with sales, product, and tech teams to drive process improvements, resolve operational challenges, and deliver scalable solutions. I have successfully delivered 30+ large-scale projects across India, enhancing efficiency and strengthening client relationships with malls, corporates, and public infrastructure partners.Previously, I have managed business development, operations, and customer relationships at Byju’s and OYO, where I consistently delivered measurable business growth and operational excellence.Core Competencies: Project & Program Management | Operations Strategy | Stakeholder Management | Process Optimization | Cost Control | Business Development SupportI am passionate about building scalable operational models, optimizing processes, and driving cross-functional efficiency. Always eager to learn, adapt, and deliver impact in fast-paced, high-growth environments.
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