Jaiswar
“Results-Driven Support Specialist | Improve User Satisfaction & Operational Efficiency with Advanced Tech Skills”
- Role
- Product Support Associate at Thomson Reuters
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Jaiswar
As a Product Support Associate at Thomson Reuters, I provide advanced technical support…
Experience
Product Support Associate
Nov 2023 — Present · Maharashtra, IN
Provide high-level support to end-users, diagnosing issues and providing timely resolutions, enhancing customer satisfaction by 30%.Collaborate with cross-functional teams to troubleshoot product features, utilizing Jira and Azure DevOps for project tracking and issue management.Analyze user feedback to identify common issues and suggest areas for product improvement, contributing to a 20% reduction in reported bugs.
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