Jacob
Associate Director of Commercial Operations @BridgeView Life Sciences - a Zensar Company
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WORK HISTORY
Associate Director of Commercial Operations @BridgeView Life Sciences - a Zensar Company
Managed a diverse portfolio of emerging biopharma and mid-size pharmaceutical clients, specializing in oncology, neuroscience, and rare disease therapeutic areas.» Lead a cross-functional engagement team of onshore and offshore analysts across the US and India while managing performance reviews and career development for direct reports.» Architected and launched a proprietary \"PromoMats Vault Accelerator\", establishing a new internal delivery model that reduced client implementation timelines by 30-50%.» Received the 2025 Zensar CEO Award for excellence in portfolio management and delivery.» Managed and overhauled internal Jira workflows to streamline Managed Services ticketing and support structures.» Partner with executive leadership to scope new business opportunities, estimate project budgets, draft Statements of Work (SOWs), and manage strategic vendor partnerships with Veeva and Agiloft.» Oversee application strategy across multiple domains including Quality (QDS, QMS, Training, ComplianceWire), R&D (CTMS, eTMF, RIM), Commercial (CRM, PromoMats, MedComms), and Enterprise (Agiloft, NetSuite, Celigo) expanding scope beyond traditional commercial operations.» Spearheaded requirements gathering for an internal AI initiative to validate high-value Generative AI use cases.
EDUCATION
Drexel University
Master of Science (M.S.), Biomedical Sciences, General
University at Albany
Bachelor of Science (BS), Biology/Biological Sciences, General
SKILLS
ABOUT JACOB
Experienced in regulatory compliance, product design, teaching, and lab research with education in biomedical science; pursuing pharmacy, biotech, and biomedical positions that will utilize experience and education to help businesses grow in fulfilling new solutions to help their end users. Skilled in Microsoft Office, Sharepoint, Programming (R, Python, MATLAB), Creativity Skills, Public Speaking, Creative Writing, and Poetry. Strong research professional with a Master of Science (M.S.) focused in Biomedical Sciences from Drexel University with an emphasis on Product Technology Development.
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