Preston Brown
Manager, UX Research at ServiceNow
- Role
- Manager, Ux Research at ServiceNow
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Preston Brown
Research leader with 10+ years experience in matrixed organizations, specializing in mixed-methods research to drive measurable product growth. Expert at triangulating insights across personas, markets, and product lines to inform high-ROI decisions. Proven track record of leading global research teams and shaping product strategies.
Experience
Manager, Ux Research
Oct 2024 — Present · San Diego, CA, US
I lead a team of five researchers developing a portfolio of CRM products.
Education
San José State University
Master's degree, Experimental Psychology
2017
California State University Channel Islands
Bachelor's degree, Psychology
Skills
- Statistics
- Research
- Human Computer Interaction
- Spss
- Data Analysis
- Qualitative Research
- Research Design
- Public Speaking
- Microsoft Office
- Quantitative Research
- Microsoft Word
- Powerpoint
- Microsoft Excel
- Psychology
- Social Media
- Time Management
- Project Management
- User Experience
- Usability Testing
- Qualtrics
- User Research
- Usertesting.com
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