Preston McAdams
- Role
- Consultant, Client Services at Phreesia
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Preston McAdams
Sales professional with a \"growth\" mindset to build and expand business across the globe.…
Experience
Consultant, Client Services
Nov 2023 — Present
Master technical product functionality to provide expert consulting services in the areas of workflow analysis, training, build, testing, go-live support, and post go-live optimization • Lead Phreesia implementation projects and maintain complete understanding of contract deliverables and appropriate project scope, while serving as the primary point of contact for the client • Demonstrate necessary technical skills and the ability to understand and communicate details of client’s configuration, admin pages set up, integration, client workflow and other details of integrated product capabilities • Communicate effectively with current and prospective clients to understand the value Phreesia can bring to their organization, while conveying the ideal patient and staff experiences • Grow revenue by identifying clients that have the opportunity for add on/upsell products, demonstrate those products, then implement them • Pre and post go live, closely collaborate with Phreesia teams, including Sales, Product Management, Interfaces, Client Success and Deployment, to ensure we are meeting client commitments and providing the appropriate solution • Manage escalations, raising to senior leadership when appropriate • Proactively identify project risks and develop mitigation strategies • Deviate from the project plan as necessary and offer creative approaches while gaining consensus from Executive Management to move projects forward Support and drive change management process and actively help to gain buy-in from peers on new initiatives
Education
Texas State University
Bachelor of Science (B.S.), Consumer Affairs
2011 — 2014
Skills
- Salesforce.com
- Public Speaking
- Teamwork
- Social Networking
- Interpersonal Skills
- Account Management
- Sales
- Microsoft Office
- Customer Service
- Management
- Marketing
- Social Media
- Leadership
- Time Management
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