Preston Gilmer
Visionary and Innovative Product Management and Product Operations Leader | SaaS | Product Development Lifecycle Expert | Healthcare | Connected IoT Devices | Telecommunications
- Role
- Product Operations Leader at Resmed
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Preston Gilmer
Visionary and driven product management leader with an entrepreneurial spirit for customer-centric product innovation and proven track record of driving business growth via product definition, development, and launch of innovative new products at public and privately held companies. Passionate about building and mentoring product management teams to serve as accountable business owners, open-minded innovators, and collaborative partners with customers and all internal functions.Diverse expertise developing and launching new B2B software platforms, software solution suites, software-controlled electronics devices, and automating complex operational workflows in healthcare, public safety (E911/PSAP), Smart Home connected solutions, and telecommunications industries.Spearheads business transformation by implementing and maturing product and software development lifecycle management processes that result in solving real customer problems, building the right products, ensuring the quality of product launches, and increasing customer satisfaction.Professional Areas of Expertise:Team Leadership | Product Management | Product Marketing | Strategic Business Planning | Road Map Planning | P&L Ownership | Channel Marketing | Partnership Development | Program Management | Agile Development - SDLC | Process Transformation | Product Life Cycle Management (PDLC)| Design Thinking | Cross-Functional Team LeadershipIndustry Areas of Experience:Healthcare IT Software & Services | Consumer & Commercial Electronics | Connected IoT Networks & Devices | Telecommunications IT Enterprise Software & Services
Experience
Product Operations Leader
Aug 2025 — Present
Responsible for defining, implementing, and standardizing business and associated product development lifecycle (PDLC) processes that enable product management, engineering, and supporting corporate teams to work more effectively. Strengthened product execution by designing standardized PDLC processes, tooling, and leading/lagging product success metrics that improved delivery predictability across SaaS product teams.Built and implemented data driven product idea evaluation framework in first (3) months, enabling faster prioritization and clearer visibility into product roadmap and PI planning.Defined AI playbook in first (6) months to accelerate product innovation using AI-tools to rapidly create product requirements documents, functional requirements, epics & user stories, and experimentation, hypothesis, beta, and controlled product launch programs.
Education
DePaul University
Masters, Telecommunications
North Central College
Master of Business Administration - MBA, Marketing
DeVry Institute of Technology
Bachelor of Science (BS), Electrical Engineering Technology
Skills
- Product Management
- Product Marketing
- Telecommunications
- Go-to-Market Strategy
- Marketing Strategy
- Business Strategy
- Product Development
- Business Development
- Enterprise Software
- Lead Generation
- Team Leadership
- Marketing Communications
- Program Management
- Wireless
- Saas
- New Business Development
- Corporate Communications
- Voip
- Process Improvement
- Pricing
- Iptv
- Business Planning
- Public Relations
- Campaign Management
- Software Development
- Broadband Access
- Brand Development
- Event Management
- Partnership Management
- B2b Marketing
- Team Building
- Competitive Intelligence
- Market Research
- Corporate Events
- Corporate Branding
- Unified Communications
- Cloud Applications
- Paas
- Consumer Electronics
- Human Factors
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