Prestan Austin Dmello

Senior Business Analyst - C Etrm @Cenovus Energy

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2013 — Present

Senior Business Analyst - C Etrm @Cenovus Energy

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Calgary, AB, CA

Administration and governance of C/ETRM business systems [Allegro Horizon and RightAngle] and associated processes for the Downstream business.• Single point of contact for application related opportunities, issues and escalation of such issues- Communicate with core stakeholders and end users- Manage scope and change requests- Formal acceptance of completed deliverables- Provide quality assurance to development and implementation of deliverables including documentation.• Investigation and diagnose any problem areas- Resolve issues in a timely manner (deadline sensitive)- Determine degree, nature and type of change that each impacted business area will experience- Assess stakeholder readiness for change/implementation- Communicate information to all impacted areas of business.• Responsible for existing and new systems solution requests and prioritization with business, Information Services (IS) and external parties- Recommend, develop requests and business cases for major changes to management- Provide business process knowledge and develop proof of concept / prototyping- Develop training materials, workshops and/or train the trainer, strategy, plan and design- Develop and document test cases, scripts and objectives (user acceptance testing)- Ensure standard audit and document management practices are followed- Participate in new design and implementation workshops- Assist with documentation, technical/data design, test cases/scripts, objectives and testing activities integration/conversion/system/regression, etc.).• Facilitate and champion Business System planning- Promote and ensure business benefits are in line with strategic and operational direction- Ensure business benefits are realized.• Liaison between the business, audit, Information Services (IS) and external parties as required- For all business-driven enhancements and scalable requirements- For all business and IT sustainment and maintenance requirements.

EDUCATION

2002 — 2004

Thomas Baptista Junior College.

High School Diploma, Mathematics and Computer Science

2004 — 2008

University of Mumbai

Bachelor's degree, Computer Software Engineering

ABOUT PRESTAN AUSTIN DMELLO

Possess excellent interpersonal, communication, analytical, and problem-solving skills, with the ability to work independently and collaboratively in team environments. • Significant contributor to requirements gathering and documentation for Allegro Horizon and RightAngle C/ETRM implementations for Refined Products. • Played a key role in requirements analysis and documentation for Mergers & Acquisitions initiatives. • Extensive experience in eliciting, gathering, and planning requirements, and preparing Business Requirement Documents (BRD) and Functional Requirement Documents (FRD). • Proficient in the full Systems Development Life Cycle (SDLC), including custom-built and commercial off the shelf (COTS) implementations, Disaster Recovery planning, Change/Release Management, and Business Process Improvement/Re-engineering. • Strong techno-functional expertise in Allegro Horizon, RightAngle, and downstream applications. • Skilled in process optimization and stakeholder engagement to drive operational efficiency and business alignment. • In-depth functional knowledge of the Oil & Gas industry, specializing in Downstream Retail, Refining, Trading, and Marketing of Asphalt, Industrial Products, Ethanol, Gasoline, and Distillates.

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Prestan Austin Dmello — Senior Business Analyst - C Etrm at Cenovus Energy in Calgary, AB, CA | Unifers