Presli Stephens
People, Talent and Culture | Technical Recruiter | Senior HR | Mental Health Counseling Student
- Role
- Patient Service Representative at HealthPoint (CHC)
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Presli Stephens
Recruiting taught me something important: people aren’t “resources”—they’re humans with…
Experience
Patient Service Representative
Feb 2025 — Present · Kent, WA, US
Greeted and registered patients, verifying personal and insurance details.• Managed check-in/out, scheduled follow-ups, and handled reminder calls.• Answered calls and resolved inquiries with professionalism.• Coordinated communication between patients, providers, and departments.• Maintained accurate EHRs in Epic, ensuring HIPAA compliance.• Handled billing, invoicing, and collected payments with clear explanations.• Prepared and processed medical records; liaised with providers as needed.• Suggested process improvements to support team efficiency.
Education
New York General Consulting
ESL
2024
Ramkhamhaeng University
Bachelor's degree
2014 — 2017
Khon Kaen University
Humanities and Science
2014 — 2015
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