Prescious Gatewood

About Prescious Gatewood

Resourceful Program Management Leader with a demonstrated history of driving process improvement. Extensive experience facilitating meetings, and managing change with all levels of business leaders, project sponsors, stakeholders, SMEs, developers, and vendors. within various levels of government. Skilled in Business Analysis, IT Implementation, Public Safety, Training, Recruiting, Instructional Writing, and Public Speaking. I can make difficult decisions on the fly. I have a track record of directing cross-functional teams as well as international teams to deliver projects on time and to scope. I am a self-starter that requires little supervision. I am driven by challenge, undeterred by obstacles, and I have a history of meeting and exceeding expectations. I have over 14 years of Program Management/IT experience. I am responsible for planning and coordinating all activities related to requirements gathering, analysis, design, development, and implementation of various agencies\' mission-critical applications. I can interact and collaborate with clients, managers, and users with varying technical backgrounds. I am capable of defining vision, priorities, scope, business requirements, user stories, and acceptance criteria in an agile or Kanban environment. I also have over 10 years of experience in the development of training material, course delivery methods, and course delivery systems. KEY SKILLS AND CHARACTERISTICS • The ability to zoom from Big Picture to Detail • Teaching, Coaching, Leadership, Communication • Analytical Thinking, Strategy, Decisiveness • Relationship building to work across all levels within an organization • Current & Future Process & System Flow documentation & Gap Analysis • Business, Functional, and System Requirements documentation experience • Dashboard, Scorecard, KPI tracking creation & maintenance experience • Training development & facilitation experience • Advanced Microsoft Excel & Access skills • Advanced mathematical and logical skills • Strong ability to learn new software and processes quickly SOFTWARE KNOWLEDGE • MS Excel • MS Project • Jira • Confluence • NetSuite • Salesforce

Experience

1. Business Analyst, Juvare Federal and Defense

   Juvare

   May 2022 — Present · Arlington, VA, US

   My duties for Juvare include: • Project management including adjusting in real-time to the project plan, and working with global teams to achieve a successful software implementation • Business analysis for multiple federal agencies to help balance business needs with the technical constraints and to progressively ensure deliverables. • Management of multiple federal projects simultaneously • Leading team meetings with senior management to update and track team deliverables and overall progress • Reporting on KPIs and analyzing organizational practices to define areas of improvement • Elicitation of Business Requirements • Ability to describe unique organizational structures, business rules, and workflows in a cohesive requirements document. • Creating use cases, instructional documentation, and process designing with the help of flow charts

Education

• Tennessee State University

  Biochemistry

  1998 — 2004

• Volunteer State Community College

  Associate of Science (AS), Emergency Medical Technology/Technician (EMT Paramedic)

  2006 — 2007