Prerona S.

Building culture through Performance Enablement || Meta-certified Community Manager || Founding Team Member @ Umeed Project

Role
Senior Customer Success Manager at Klaar
Location
New Delhi, DL, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Prerona S.

People professional, Community and Customer Exp, and Program Manager. Want to talk about…

Experience

  1. Senior Customer Success Manager

    Klaar

    Oct 2023 — Present · IN

    Program Management (Performance and Mentoring), Product Implementation, Customer Success — and wearing multiple hats to build the product and culture.

Education

  • Presidency University, Kolkata

    Bachelor of Arts (B.A.)

    2009 — 2012

  • Ballygunge Shiksha Sadan

    Higher Secondary

    1994 — 2008

Skills

  • Career Counseling
  • Newspapers
  • Marketing Communications
  • Drama
  • Journalism
  • News Writing
  • Teaching
  • Public Speaking
  • Acting
  • Blogging
  • Employee Training
  • Creative Writing
  • Theatre
  • Concept Ideation
  • Copy Editing
  • Marketing
  • Film
  • Training & Development
  • Microsoft Office
  • Customer Presentations
  • Public Relations
  • Entertainment
  • Student Counseling
  • Writing
  • Storytelling
  • Publicity
  • Social Media
  • Social Media Marketing
  • Event Planning

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Prerona S. — Senior Customer Success Manager at Klaar in New Delhi, DL, IN | Unifers