Prerona Dey
Quality Program Manager at YouTube for Trust & Safety | GooglePreviously driving Product Adoption at YouTube for Creator Partnerships
- Role
- Quality Program Manager at YouTube
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Prerona Dey
Experienced in program management as well as partnerships for 8 years building Go-To-Market strategies & Operational Solutions across APAC in the tech media industry. •Specialized in Program Management for delivering on quality metrics & recommending improvement insights as well as driving Product Adoption to deliver on platform viewership (watch time) & usage (uploads) metrics. • Builder at heart & always wanting to learn & unlearn.
Experience
Quality Program Manager
Nov 2024 — Present
Quality Management -Responsible for delivering on Quality Metrics of Content Moderation Operations across YouTubeOperational Improvement Insights -Improving Key Performance Indicators by analyzing complex sources of data for evolving the Quality Assurance system to better identify, measure, and improve opportunities in processes, tools, and training.Stakeholder Management-Building relationships with senior members of cross-functional organizations (Policy Development, Product) to represent data driven insights and form recommendations that improve operational efficiency & align quality programs to business strategies-Working alongside YouTube’s Product, Enforcement, and Partner teams to prepare for product launches and keep pace with product and policy changes.
Education
Pratt Memorial School, Kolkata
With specialization in Commerce
1999 — 2012
Jadavpur University, Kolkata
Bachelor’s Degree, Bachelor of Commerce with specialization in marketing
2012 — 2015
Christ University, Bangalore
Master’s Degree, Media and Communication Studies
2015 — 2017
Skills
- Teaching
- Public Speaking
- Client Services
- Content Writing
- Magazine Writing
- English
- Quarkxpress
- Digital Media
- Marketing
- Management
- Social Media Marketing
- Powerpoint
- Microsoft Word
- Reporting
- Teamwork
- Leadership
- Microsoft Office
- Project Management
- Research
- Public Relations
- Account Management
- Social Media
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