Prerna Verma
Lifelong Learner | Passionate About Growth, Innovation & Continuous Improvement | Turning Curiosity Into Impactful Solutions
- Role
- Customer Success Associate at Pronto
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Customer Success Associate
Oct 2024 — Present · Gurugram, IN
As a dedicated Customer Success Associate, I thrive on building meaningful relationships with customers, ensuring their needs are met while aligning with business goals. I specialize in delivering proactive support, onboarding new clients, resolving issues efficiently, and driving product adoption to maximize customer satisfaction and retention.With strong communication skills, a problem-solving mindset, and a passion for client success, I work cross-functionally with product, sales, and support teams to advocate for customer needs and ensure seamless experiences throughout the customer journey.
Education
Delhi University
Bachelor of Arts - BA
OP Jindal University
Master of Business Administration - MBA
National Open School board NIOS Admission Form Class 10th 12th 2019-20Delhi
Liberal Arts and Sciences/Liberal Studies
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