Prerna Singhal
Senior Project Analyst | Customer Experience & Process Improvement | Driving NPS, Retention & Operational Efficiency in Logistics”
- Role
- North Exim Experience Partner at A.P. Moller - Maersk
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Prerna Singhal
Currently leading initiatives around yield management concepts to optimize operational outcomes while maintaining service excellence.Experienced in stakeholder coordination, data-backed decision-making, and delivering measurable improvements in process efficiency and customer satisfaction.Key skills : Customer Experience & Project Analyst | Operations | Salesforce | Yield Management | CX Strategy | Logistics
Experience
North Exim Experience Partner
Aug 2021 — Present · Gurugram, IN
Education
Hemvati Nandan Bahuguna Garhwal University ( A Central University )
Bachelor of Commerce
Vishwakarma Institute Of Technology
PGDM, Marketing Research
2015 — 2017
Vishwakarma Institute Of Technology
Master of Business Administration, Marketing/Marketing Management, General
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