Prerna P.
Salesforce Advanced Admin | Salesforce Business Analyst | 4x Certified, CRM Expertise | AI
- Role
- Sr Salesforce Business System Analyst at The Mosaic Company
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Prerna P.
Experienced and Certified Salesforce Admin and Salesforce Business Analyst with Data Security.>Expert using Sales Cloud, Service Cloud, Experience Cloud and Marketing Cloud.>Hands on experience with Customization, Configuration, Development, Process Automation, Integration, Troubleshooting, Lightning Components and data management.> Skilled at managing multiple parallel IT projects, coordinating with stakeholders, and Business Analysis.>Specialized in CRM Solutions, Process Improvement, and user support/ training.>Passionate about maximizing sales team and service team efficiency also streamlining business operations.# I’m a firm believer that as a Salesforce Professional you have to adapt to different roles and settings and be able to fit into the mold of whatever the role is asking of you.*B.S. in Information Technology *4X Salesforce Certified *Trailhead Badges
Experience
Sr Salesforce Business System Analyst
Sep 2024 — Present · Tampa, FL, US
Education
Peirce College
Bachelor of Technology, Information Technology/ information security
2018 — 2020
Montgomery County Community College
Computer Networking / Cyber Security
2015 — 2018
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