Prerna Jawney

Senior Process Associate @Tata Consultancy Services

Indore, IN

Responsible for validating and verifying electronic check transactions to ensure accuracy, compliance, and proper authorization in line with company policies.• Facilitate the retrieval of check details and perform reset procedures for transactions as needed, ensuring timely and accurate data handling for client accounts.• Address login-related issues for clients or internal users, providing support to troubleshooting and resolving access problems efficiently.• Maintain detailed records of all verification, retrieval, and reset actions performed, and generate regular reports to support data integrity and audit requirements.• Collaborate with other departments to provide prompt and courteous support for client inquiries related to e-check processing and account issues.

Trinity Institute of technology & Research

Bachelor of Engineering - BE