Prerna Hirwani
Senior Operations Engineer @Endeavor
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WORK HISTORY
Senior Operations Engineer @Endeavor
Led a global hybrid migration of users from Exchange 2016 to Exchange Online with zero downtime, ensuring seamless co-existence for Mail, Teams, and OneDrive- Designed and implemented Microsoft Teams governance framework including guest access control, sensitivity labels, and meeting policies to enhance collaboration security- Deployed SharePoint Online hub sites and site collections, establishing permissions, site lifecycle policies, and integrating with Teams for document collaboration- Established enterprise-wide DLP, retention, and eDiscovery policies across Exchange, Teams, SharePoint, and OneDrive to ensure compliance with global regulations- Served as Tier-3 escalation point for Microsoft 365 collaboration issues, providing advanced troubleshooting for Teams meetings, OneDrive sync, and SharePoint access- Created training materials, SOPs, and internal workshops for L1/L2 teams on hybrid mail flow, Teams policies, and SharePoint governance.
EDUCATION
Institute of Management Education
Bachelor of Computer Application
ABOUT PRERNA HIRWANI
Senior Microsoft 365 Messaging Engineer with 10 years of experience designing, securing…
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