Prerna Arora
💼 Account Manager | Microsoft-Certified (AZ-AI 900, AZ-900, SC-900, MS-900) | Copilot for M365 Achiever | AI & MWP Advocate | SMB Specialist | Strategic Microsoft Vendor | Digital Creator | Badminton Enthusiast
- Role
- Tele Account Manager at Denave
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Prerna Arora
With over six years of progressive experience in Sales and Operations across Healthcare, EdTech, and IT products - including cybersecurity - I bring a strong foundation in procurement, negotiation, and client relationship management. My expertise spans both IaaS and SaaS sales, with a consistent focus on driving business growth and innovation.As a certified MS-900 professional and a Microsoft Solution Consultant, I specialize in delivering tailored solutions built on the Microsoft product stack, including Dynamics, SharePoint, Office 365, and Power Apps. I work closely with prospects and customers to develop compelling value propositions, manage strategic opportunities, and demonstrate impactful use cases. I remain open to integrating other technologies and methodologies to meet evolving business needs.I am passionate about continuous learning and collaboration, and I welcome opportunities to connect and achieve meaningful results together.
Experience
Tele Account Manager
Jul 2023 — Present · Noida, IN
Provided positive first impressions to welcome existing, new, andpotential customers.* Solved customer challenges by guiding them about relevant products andservices.* Lead identification, qualification, nurturing and allocation to channel.* Generated existing sales leads to opportunities in MSX Dynamics.* Manages end to end Lead Generation and expands database ofprospects.* Informed customers about the promotions to increase sales productivityand volume.* Kept detailed records of daily activities through online MSX Dynamics,which also helped in closing the sales with Partners.* Monitored after sales services by implementing quick and effectiveproblem resolutions by being in regular touch with the customers/partners.* Established and maintained productive relationships with channelpartners to build pipeline and close deals.
Education
St. Johns school, Faridabad
High school, Commerce
Maharshi Dayanand University (MDU), Rohtak
Bachelor of Commerce - BCom, Honors/Regents High School/Secondary Diploma Program
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