Prem Mungle
|| software Engineer || Application/Product support engineer || Data analyst || ITSM TOOL ||Linux || Excel || SQL || Power Bi ll Statistics
- Role
- Application Support Engineer at Medi Assist
- Location
- Wardha, MH, IN
- LinkedIn followers
- 500 followers
About Prem Mungle
Highly skilled and proactive professional with experience in Production Support within the eCommerce industry, where I effectively managed customer inquiries, raised tickets, and provided solutions to resolve issues. I have hands-on experience troubleshooting production environments, monitoring system performance, and ensuring high availability. With a deep understanding of incident handling and technical support processes, I am well-versed in quickly identifying and addressing issues to maintain seamless operations. In addition to my experience in customer support, I have developed strong technical expertise in SQL, Linux, Power BI, and Excel, allowing me to contribute to both operational support and data-driven decision-making. I am adept at collaborating with cross-functional teams, analyzing logs, and leveraging tools to enhance system reliability and performance.
Experience
Application Support Engineer
Jun 2025 — Present
Education
Bajaj Institute of Technology, Wardha
Bachelor of Technology - B.Tech, Computer Engineering
Acharya Shrimannarayan Polytechnic
Diploma in Engineering, Mechanical Engineering
2018 — 2021
Jijamata Sabane Hight School
SSC
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