Premkumaar Dk
Trainee at JSW MG Motors [ FPL Group ]
- Role
- Trainee at Morris Garages India
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Premkumaar Dk
With an MBA in Investment Management from Bharathiar University and a B.Tech in…
Experience
Trainee
Jul 2024 — Present · Chennai, IN
Completed MG SA Level 0 Training (July 2024): Gained foundational knowledge of service advisory processes, customer interaction standards, and operational procedures- Completed MG SA Level 1 Training (August 2024): Acquired technical expertise, understanding of internal processes, and proficiency in DMS (SAP), ensuring high service quality and efficient workflow- Completed MG Windsor EV Level 1 Training (September 2024): Enhanced technical skills in electric vehicle servicing, focusing on Windsor EV model specifications and servicing best practices- Completed MG SA Level 2 Training (October 2024): Developed key soft skills including effective communication, customer relationship management, and problem-solving to improve client interactions and service delivery- Completed Intensive Training at the Newest Service Station ( SW17 - Chennai OMR ) in the region by working closely with a young and dynamic Team gaining experience in Modern Service Practices, Customer Handling and Operational Workflows ina fast Paced Evolving Enviornment- Completed Rigorous On Field Training at the First and Oldest Service Station ( SW05 - Chennai Guindy ) in the State Gaining deep insights into the legacy Systems, Established a service Protocols, and time tested customer engagement methods while learning from a highly Experienced Technical Team- Completed Professional training at one of South India’s largest service floors (SW10 - Chennai Ambattur ) with highly skilled & Experienced technical team also actively collaborating with a young and energetic frontend team.
Education
Stanes Anglo Indian Higher Secondary School
Primary and Secondary Education
SRM IST Chennai
Bachelor of Technology, Mechanical Engineering
Bharathiar University
Master of Business Administration - MBA, Investment Management
GD Matriculation Higher Secondary School
Higher Secondary Education , Computer Science
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