Prem Ranjan
Operation Analyst &Technical Support Executive @ iEnergizer | BTech in Mechanical Engineering
- Role
- Senior Operations Analyst & Technical Support at iEnergizer
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Prem Ranjan
I am working as a Senior Operations Analyst & Technical Support at iEnergizer with 3.8…
Experience
Senior Operations Analyst & Technical Support
Apr 2022 — Present · Noida, IN
Drove operational efficiency by analysing processes, monitoring KPIs, and implementing data-driven improvements across teams.Provided advanced technical support, resolving escalated issues, troubleshooting complex problems, and ensuring client satisfaction.Built dashboards and analysed ticket trends to identify recurring issues, streamline workflows, and enhance overall service delivery.
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