Prem Narayan
Senior Technical Lead | Azure AD | Active Directory |PowerShell | Azure | AWS | Windows Administration| VMWare
- Role
- Assistant Manager at Proval Technologies
- Location
- Dwarka, DL, IN
- LinkedIn followers
- 500 followers
About Prem Narayan
Responsible for handling infrastructure related issues. • Windows Server…
Experience
Assistant Manager
Jul 2023 — Present · Noida, IN
Working as Sr. Technical Lead, below are my responsibilities:• Installing, configuring and managing windows server 2008,2012,2016 and 2019, 2022• Managing VMware ESXi (5.5, 6.0, 6.5. 7.0, 8.0), vCenter and virtual machines.• Installing, configuring and managing AD, DNS, DHCP, WSUS, WDS, RDS, NPS, CA, ADFS, ADFS Proxy.• Managing Azure Active Directory including AD connect management, User, Group management.• Analyzing, troubleshooting and correcting server problems remotely and on-site.• Creating and managing group policies in Active directory environment in all windows servers.• Creating, managing Azure, AWS and OCI infrastructure, which includes VM’s, storage accounts, Network etc.• Using Service Now and ITSM for all requests and incidents to track. • Creating PowerShell scripts to automate repeated work.• Educating support teams on the new technologies, which includes cloud and servers.• Help shift leads to create new/ existing process documents and make the necessary changes.• Discuss the SLA/ticket volume on a weekly/monthly calls with customers.• Discuss the new business opportunities with customer and get them on-boarded.• Prepare the team technical competency matrix and plan for their trainings.• Provide required trainings to the team on technologies in the server and cloud.• Work with customer to get the requirements of new projects and provide the plan to execute them.• Help L2 and L3 engineers as and when they need assistance while troubleshooting the issues.
Education
Indira Gandhi National Open University
BCA, Software Engineering
2007 — 2010
Govt. boys Sr. Sec. school
High School, PCM
2000 — 2005
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