Prem Kumarasamy
Operations Sales & Collections Leader | Data-Driven Decision Maker | 8+ Years BPO & FinTech Excellence | Power BI | Team Management | Python
- Role
- Assistant Manager Collections at Credgenics
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Prem Kumarasamy
Operations & Collections Leader | Data Analytics Expert | 7 Years Driving Performance ExcellenceResults-driven Assistant Manager with proven success leading large-scale BPO & FinTech operations. I manage teams of 140+ members across multi-vendor environments, combining strategic leadership with data-driven insights to consistently exceed KPIs and drive measurable business impact. KEY EXPERTISE:• Collections Management: Improved recovery performance from 64% to 83.7% for ₹42 crore portfolio• Team Leadership: Managed 5 processes for 2 major clients, achieving 95%+ delivery benchmarks• Data Analytics: Power BI, Tableau, Python (pandas, NumPy, scikit-learn, TensorFlow, Keras), SQL• Process Excellence: Drove 24% productivity increase through strategic operational frameworks PROVEN RESULTS: 20% increase in project throughput | 35% reduction in workplace incidents 24% client satisfaction improvement | 18% efficiency gains via performance dashboards 10% revenue uplift | 22% churn reduction through data intelligence 45% team diversity increase through multilingual strategic hiring TECHNICAL SKILLS:Data Analysis & Visualization: Power BI | Tableau | Python | SQLMachine Learning: TensorFlow | Keras | scikit-learnNLP: NLTK | Text Analysis CERTIFIED DATA SCIENTIST - UpGradSpecializing in predictive modeling, statistical analysis, and advanced visualization VALUE PROPOSITION:I bridge operations management and data science, transforming raw data into actionable strategies. Multilingual capabilities (Tamil, Kannada, English + Telugu, Malayalam, Hindi) enable effective cross-regional team management.Passionate about driving operational excellence through data-driven decision making, building high-performing teams, and delivering sustainable business growth. Open to: Operations Management | Collections Leadership | Data Analytics | Team Management
Experience
Assistant Manager Collections
Feb 2026 — Present · Bengaluru, IN
Education
Gandhi polytechnic college
High School Diploma, Electrical, Electronic and Communications Engineering Technology/Technician
2008 — 2011
Vivekananda vidayalaya metric hr sec school
10 Std, Matriculation
2007 — 2008
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