Preetika Roy
Product Support | B2B SaaS | E-commerce | Customer Delight
- Role
- Product Support Manager at Anchanto
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Preetika Roy
I am an experienced professional with a demonstrated history of working in software industry currently leading efforts in the Virtual Assistants and Artificial Intelligence space. Skilled in Agile, Scrum, Analytics, Identity and Access management, Middleware, IT Service Management, AWS-SES, ISO 27001, Active Directory, Linus and SQL.Strong belief in fostering an environment in which the clients enjoy high levels of customer service and employees are motivated to deliver top performance. I am at my best when I am continually tackling complex problems, uncovering new insights and driving a team of diverse perspectives towards a unified vision. And I am quite passionate about finding a way to do all of this while helping people along the way!
Experience
Product Support Manager
Mar 2024 — Present · Pune, IN
Education
Sacred Heart Convent School
Science
1995 — 2009
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, ITSM
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur
BE - Bachelor of Engineering, Information Technology
2009 — 2013
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