Preetika Chawla

About Preetika Chawla

I am a Senior Technical Writer, who is a qualified IT Engineer with over 10 years of experience in the Software Domain. As an Information Developer, I champion authoring, editing, and publishing high-end product documentation to meet a wide range of user and client needs. I strive to convert complex subjects into easy to comprehend user guides, release notes, and much more for which a deep understanding of the subject is essential. Furthermore, I am a DIY enthusiast who loves to convert jars/ bottles/ plates into pieces of art.

Experience

1. Senior Technical Writer

   GreyOrange

   Feb 2019 — Present · Gurugram, IN

   Understand the product and create the documents using authoring tools such as Oxygen Xml and ClickHelp- Understand the document requirements and write technical content for documents such as User Manuals, Release Notes, SOPs, Quick Reference Guides- Participate in technical reviews of authored content. Participate in the conference calls and the training- Coordinate and work closely with the distributed teams (Development, Verification, Installation) for information to ensure technical accuracy- Submit drafts and a release version of the assigned documents for review and approval by the stakeholders and members from the other teams- Ensuring on-time deliveries by reviewing, editing, and standardizing diverse Technical documents from various stakeholders- Demonstrated skills to work simultaneously on multiple requirements and adapt to changing priorities to re-align the target dates- Extensively worked with documentation style and standards and maintained quality standards throughout the Software Development Life Cycle (SDLC).