Preeti Yadav

About Preeti Yadav

Results-oriented AVP – Analytics with proven experience in Banking and Business Intelligence, driving insight-led decisions through advanced analytics, automation, and visualization.At NAB, I work on end-to-end analytics delivery using Databricks and GitHub, building collaborative data workflows and Databricks dashboards that support strategic reporting and automation across business functions.During my tenure at Citibank, I led multiple impactful analytics initiatives:FD Dashboard: Developed an analytical dashboard tracking deposit movements across domestic and NR segments, segmented by booking channels. Enabled the business to assess deposit quality, identify drops, and recommend targeted campaigns for specific customer segments.HR Analytics Dashboard: Built a central Power BI dashboard integrating HR, attrition, and performance data; partnered with leadership and the DE team to design a scalable and reusable data model for automated reporting.Proficient in SAS (EG, DI, Macros, PROC SQL), SQL Server, Python, Power BI, Databricks, and Tableau. Skilled in data modelling, cleansing, and storytelling, with a passion for using data to strengthen decision-making and business growth in the banking domain.

Experience

1. Assistant Vice President

   NAB

   Sep 2025 — Present · Gurugram, IN

   Leading GenAI Knowledge Management (KM) use case, focusing on evaluating and monitoring AI chatbot performance.Building Python-based Databricks notebooks that extract and process chatbot request and response data from enterprise tables.Using MLflow to run evaluation models that score chatbot responses (LLM-as-a-Judge) and measure model accuracy, relevance, and performance trends.Designing and automating dashboards to visualize LLM evaluation metrics, helping business and AI teams identify improvement areas and trigger model retraining when needed.Collaborating with Data Engineering and AI/ML teams to ensure scalable, automated, and explainable AI evaluation pipelines.Integrating results into Databricks dashboards for ongoing performance tracking and business reporting.Tech Stack: Databricks | Python | MLflow | SQL | Power BI | GitHub | SAS | AI/ML

Education

• Lingaya's Vidyapeeth

  Bachelor's degree, Information Technology

  2009 — 2013