Preeti Pandey
Key Account Manager @TECEZE
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WORK HISTORY
Key Account Manager @TECEZE
As a Key Account Manager at Teceze, I manage and grow client relationships by delivering tailored IT solutions that solve real business challenges. My role focuses on ensuring client satisfaction, driving service excellence, and identifying new opportunities for collaboration.My key responsibilities include:*Acting as the single point of contact for assigned enterprise clients*Managing IT service delivery including support, staffing, and cybersecurity*Coordinating with internal tech teams to ensure smooth onboarding and SLA delivery*Understanding client needs to propose relevant solutions such as- IT helpdesk & infrastructure support- Cybersecurity services- Cloud transformation & legacy system upgrades- Building long-term, trusted partnerships that contribute to mutual successAt Teceze, I work with clients across various industries like logistics, fintech, healthcare, and enterprise SaaS to ensure they get fast, secure, and scalable IT services.
EDUCATION
Mohanlal Sukhadia University
Bachelor's degree, Business, Management, Marketing
AIMS Institutes
PGDM , Marketing
All India Management Association (AIMA)
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
Indira Gandhi National Open University
Diploma of Education, Corporate Social Responsibility
Sunbeam Academy, Samneghat
High School
ABOUT PREETI PANDEY
As a Key Account Manager at Teceze, I focus on building and nurturing client relationships by delivering IT solutions tailored to business needs. My role involves managing IT service delivery, including support, staffing, and cybersecurity, while collaborating with internal teams to ensure smooth onboarding and SLA achievement. With an MBA from AIMA and expertise in key account relationship building, I aim to drive client satisfaction and service excellence. My efforts are dedicated to enabling organizations to achieve their goals through effective IT helpdesk support, cloud transformation, and cybersecurity services.
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