Preeti Pal
DTDC || Ex-Xpressbees
- Role
- Crm at DTDC Express Limited
- Location
- Dwarka, DL, IN
- LinkedIn followers
- 500 followers
About Preeti Pal
Client Relationship & Operations Executive at Xpressbees, I specialize in managing complex logistics operations while ensuring exceptional client satisfaction. I handle a portfolio of 30+ clients, focusing on timely deliveries, escalation management, and smooth coordination across First Mile, Last Mile, and mid hubs.My role involves leading client onboarding and portal training, resolving RTO (Return to Origin) and in-transit shipment issues, preparing monthly performance reports, and ensuring daily communication with clients to build lasting relationships. I work closely with internal teams to analyze data, manage disputes, and ensure operational efficiency across all stages of delivery.With hands-on experience in RAD, UD, reconciliation, and shipment dispute resolutions, I thrive in fast-paced environments where accuracy, speed, and client trust are essential.Previously, I interned with FabHotels, gaining exposure to OTA management and digital property operations.Always eager to connect with professionals in logistics, supply chain, and operations—let\'s connect!
Experience
Crm
Nov 2025 — Present
Education
Indira Gandhi National Open University
Bachelor of Commerce - BCom, Computer operator
Indira Gandhi National Open University
Master's degree, Business Administration and Management, General
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