Preeti Mishra
Senior Customer Support Analyst I
- Role
- Senior Customer Support Analyst at Sitero
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Preeti Mishra
Application Support Specialist with 4+ years of experience in managing and supporting clinical and enterprise applications, leveraging ServiceNow for incident and change management. Skilled in troubleshooting, stakeholder coordination, and ensuring application uptime across systems like EDC, CTMS, IRT, LMS, and Payment platforms.
Experience
Senior Customer Support Analyst
Aug 2023 — Present · Bangalore Urban, IN
Application Support Specialist with 4+ years of experience in managing and supporting clinical and enterprise applications, leveraging ServiceNow for incident and change management. Skilled in troubleshooting, stakeholder coordination, and ensuring application uptime across systems like EDC, CTMS, IRT, LMS, and Payment platforms.
Education
New Horizon College, Kasturinagar, NGEF Layout, Bangalore-43
BCA
2010 — 2013
Army Public School ,Bangalore
10th
2004 — 2008
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