Preeti Dange
Manager - Customer Success @Fynd | Customer Retention | Client Experience | Product Adoption | Growth | Ex-Accenture
- Role
- Customer Success Manager at Fynd
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Preeti Dange
I’m a Customer Success professional with experience supporting SaaS and fintech clients through onboarding, implementation, and ongoing engagement. My role focuses on working closely with clients to understand their needs, coordinating with internal technical and delivery teams, and ensuring smooth service delivery and adoption.I regularly track client usage, follow up on open issues, and share clear updates to maintain transparency and trust. I’ve supported account growth by identifying improvement areas during client check-ins and collaborating with sales and product teams when opportunities arise.I also work with reporting and tracking tools such as Excel, Tableau, and CRM systems to monitor account status, highlight risks, and support data-driven decision-making. Overall, I enjoy building strong client relationships, staying organised, and ensuring customers feel supported throughout their journey.
Experience
Customer Success Manager
Jan 2026 — Present · Mumbai, IN
Education
K J Somaiya Institute of Management
Master of Business Administration - MBA, Business Analytics
University of Mumbai
Bachelor of Commerce - BCom, Business/Commerce, General
Greenfingers Global School
Xth CBSE
Greenfingers Global School
XIIth CBSE, Science
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