Preeti Bhardwaj
Front Office (Management) @DLF Hospitality
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WORK HISTORY
Front Office (Management) @DLF Hospitality
Gurugram, IN
Welcome and greet clients with a positive and professional attitudeManage incoming calls, schedule appointments, and coordinate the clinic\'s calendarProvide information regarding wellness services and programs offered at the centerAssist clients with check-in processes, including completing necessary forms and updating recordsEnsure the reception and waiting areas are neat, organized, and welcomingHandle billing inquiries, process payments, and assist with insurance verification as neededWork closely with the wellness team to ensure seamless client experiencesAddress client inquiries and concerns with professionalism and empathy. Ability to multitask and perform well in a fast-paced environmentProfessional appearance and courteous manner.
EDUCATION
Govt girl seniour secoundry school
Bachelor of Arts - BA, Art/Art Studies, General
Delhi University
Bachelor of Arts - BA, Business Administration and Management, General
ABOUT PREETI BHARDWAJ
I’m an experienced professional with 17 years of expertise in customer service, front-office operations, and client relationship management.Over the years, I’ve handled communication, scheduling, coordination, and client follow-ups with professionalism and accuracy. My background has strengthened my organizational, multitasking, and people-handling skills. Open to: Night Shift | Remote (Work From Home) Roles: Virtual Assistant | Customer Support Executive | Client Service Associate🧩 Skills: Virtual Assistance, Customer Support, Email & Calendar Management, Data Entry, Scheduling, CRM Handling, MS Office, Google Workspace Languages: English & HindiI’m passionate about helping businesses run operations smoothly and efficiently in remote environments. If you’re looking for a reliable and detail-oriented virtual assistant — let’s connect!
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