Preeti Bala
Business Analyst @Magiq Software
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WORK HISTORY
Business Analyst @Magiq Software
Napier, NZ
Lead and manage end-to-end IT project delivery, ensuring outcomes align with strategic business goals. • Provide in-depth business analysis and application support through stakeholder workshops, user stories, and workflow documentation. • Partner with business leaders and technical teams to implement digital solutions and streamline operational processes. • Facilitate discovery sessions, process mapping, and solution evaluations to enable business transformation. • Coordinate UAT, develop SOPs, and support training and change communications to ensure smooth technology adoption. • Collaborate cross-functionally to manage stakeholder expectations, risks, and dependencies using agile methodologies.
EDUCATION
Toi Ohomai Institute of Technology
Graduate Diploma in Applied Management, Business Management
Guru Nanak Dev University, Amritsar
Bachelor of Science, (Mathematics, Physics, Chemistry and Environmental Sciences)
ABOUT PREETI BALA
I’m a Business Analyst specializing in ERP and cloud solutions, with over six years of experience delivering business-driven outcomes across New Zealand’s public and private sectors. I work closely with cross-functional teams to gather and document business requirements, lead collaborative workshops, conduct gap and impact analyses, and map current and future-state processes. My role sits at the intersection of business and technology—ensuring that technical implementations are aligned with user needs, organizational goals, and long-term system sustainability.My experience spans complex digital transformation projects, particularly within the local government and public sector, where I’ve supported initiatives to modernize legacy ERP systems, migrate to cloud platforms, and improve internal service delivery. This includes hands-on involvement in stakeholder engagement, data migration support, change management coordination, and ongoing enhancement of business-as-usual processes.As a certified ICP-APO and CSPO, I’m well-versed in Agile methodologies including Scrum and Kanban. In my BA capacity, I contribute by refining user stories, prioritizing backlogs, facilitating sprint plannings, and collaborating closely with PO, developers, and testers to ensure successful delivery.What drives me is the challenge of solving real business problems through structure, insight, and empathy. I thrive in dynamic, fast-paced environments where I bridge communication gaps, uncover improvement opportunities, and help align technology with strategic vision—ultimately creating solutions that work in the real world.
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