Preeti Bala

Qa Analyst @VIA Rail Canada

Montreal, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Qa Analyst @VIA Rail Canada

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I have started working as a QA Analyst role at VIARAIL.• I have 3+ years of experience in BA and as a IT Field Technician to troubleshoot and fix hardware plus software issue on Windows, Linux, iOS and Android devices.• Right now I took a new challenge to enhance my skills as a QA Analyst and working full time as a QA Analyst.• Hands-on experience in Viarail railways reservation/ticketing system, which include, payments, ticketing, online reservation, bookings, S3P, Sales force.• Hands-on experience in the creation of Test Plan, Test Strategy, Test Scenarios and Test Cases.• Aware of Scrum and agile software development principles patterns.• Innovative, result oriented team player with excellent communication and interpersonal skills• Learning: Python and Selenium for Automation Testing• Excellent communication skills, ability to think abstract and problem solving skills to improve processes and system

EDUCATION

2007 — 2009

G.G.S.S.School

Schooling, science

2009 — 2013

Punjab Technical University

B.tech, Computer Science

N/A

Concordia University

Master of Engineering - MEng, Computer and Information Systems Security/Information Assurance

2019

Institut supérieur d’informatique ISI

College Diploma, Computer Network and Security

SKILLS

Microsoft OfficeJavascriptCPowerpointDirect MarketingHtmlC++MysqlManagementSqlBusiness DevelopmentTeam ManagementWeb Content WritingTalent AcquisitionJavaProject ManagementXmlContent Development

ABOUT PREETI BALA

QA Analyst!I am a working professional at Viarail working as a QA Analyst.I am pursuing my Masters in MEng-Applied science in networks and security, have a bachelors degree in Computer Science and AEC diploma in computer networks and security.• I have 3+ years of experience in BA and 3+ years of experience as a IT Field Technician to troubleshoot and fix hardware plus software issue on Windows, Linux, iOS and Android devices.• Right now I took a new challenge to enhance my skills as a QA Analyst and working full time as a QA Analyst.• Hands-on experience in the creation of Test Plan, Test Strategy, Test Scenarios and Test Cases.• Aware of Scrum and agile software development principles patterns.• Innovative, result oriented team player with excellent communication and interpersonal skillsExcellent communication skills, ability to think abstract and problem solving skills to improve processes and systemAlso Experience in:I have quality skill set in Microsoft 365 administration, Windows prepare and troubleshooting, Desktop/laptop/iPhone/iPad support specialist, Salesforce Administration, Active directory admin skills, Windows, Windows Server, Linux and more. Apart from my education I worked for 5 years in Business Industry and have strong command on Client handling, Technical assignments, Projects Management, Estimations Building, Breakdown assignments and Leads handling. I am a optimistic, a honest team player, enthusiastic, excellent speaker and passionate about learning new skills in my field.

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Preeti Bala — Qa Analyst at VIA Rail Canada in Montreal, QC, CA | Unifers