Preethy P
Senior Quality Analyst Salesforce Practice @Hargreaves Lansdown
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WORK HISTORY
Senior Quality Analyst Salesforce Practice @Hargreaves Lansdown
GB
EDUCATION
Bharathiar University
Master of Computer Applications - MCA
Kerala University, Thiruvananthapuram
BSC Computer Science
ABOUT PREETHY P
10 + years of experience in the IT industry and out of these 8 years of experience in the software testing domain. Experience in Functional, Regression, System, Integration, Smoke and End-to-end testing. Involved in requirement gathering, analysis, test strategy, test plan, test cases, test data, and performed end-to-end test execution. Very good experience in leading the QA team, mentoring, and guiding the team. As a QA lead participated in Test Estimation and created test strategy for various projects. Managing sprints conducting daily stand-ups, attending planning, review, defect triage, retrospection, scrum, and daily/weekly QA calls. Proven expertise in working on different types of test deliverables - Test Plans, Test Cases, Test Strategies, Test scripts, Test data, RTM, Tests, summary, Defect Reports, and Release notes. Vast experience in performing Functional, Smoke, System, Integration, Regression, Ad-hoc, cross-browser, User Interface, end-to-end testing, and User acceptance testing. Proficient in multiplatform (Windows & Mac OS) cross-browser testing (IE, Chrome, Safari, Firefox) as well as Mobile testing on different devices(Android, iOS) Performed data-based (backend) testing using SQL and SOQL. Performed API testing using Postman. Was involved in automation testing using Selenium Web driver. Execution and maintenance of automation regression test suite. Worked on Non-Profit Cloud, Sales and Service cloud testing in Salesforce CRM. Strong testing skills in Salesforce standard objects (Lead, Accounts, Contacts, Opportunity, Quote, Order, Case), custom objects, Page Layouts, Custom Tabs, Reports, Dashboards, and various other components as per application requirements. Worked in Salesforce integration testing with Powertrak (CPQ), DocuSign, ShowPad, ERP system, and various downstream systems. Good Knowledge of Salesforce Configuration, Territory Management, Lead Conversion, Quote Calculation, and approval process, fundraising, single donations, recurring commitments, gift aid, Findock, Conga Document, and direct debit.Logged and tracked defects to closure using JIRA. Submitting defects reports and Test execution reports on a daily and weekly basis to stakeholders. Supervised junior software QA Testers in developing and implementing quality assurance and quality-control methodologies to ensure compliance with QA standards and customer specifications. Worked with the project Managers to identify resources, scope, and limitations of testing. Certification - ISTQB Foundation Level, Salesforce Certified Administrator (SCA).
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