Preethi Gowda

Customer Service Representative @Treats

Leicester, GB

As a Crew Member at Treats, the role involves providing excellent customer service by greeting customers and taking their orders efficiently. Crew members are responsible for preparing food items according to company standards, ensuring quality and presentation are maintained. Additionally, they handle cash transactions, process payments, and provide assistance with any customer inquiries or concerns.Crew Members are also tasked with maintaining cleanliness and organization in both front-of-house and kitchen areas, including cleaning workstations, tables, and equipment. They help ensure inventory is stocked and assist with the management of stock levels to minimize waste and ensure product availability.Teamwork is essential in the role, as Crew Members collaborate with other team members to ensure that operations run smoothly, especially during busy periods. Crew Members are expected to be adaptable and proactive, stepping in to support different areas of the business as needed, whether it’s assisting with food prep, cleaning, or supporting customers. Ultimately, the role aims to deliver a seamless customer experience while upholding health and safety standards and contributing to the overall success of the team.

De Montfort University

Master's degree, ENGINEERING MANAGEMENT

Dayananda Sagar University

Bachelor of Technology - BTech, Computer Science