Preetham Reddy
Sr Servicenow Developer @EverBank
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WORK HISTORY
Sr Servicenow Developer @EverBank
Jacksonville, FL, US
ServiceNow Architect & Automation Lead Specialized in designing scoped applications, Service Catalog enhancements, and HRSD solutions including Enterprise Onboarding, Case Management, and Knowledge Automation. Implemented integrations with Ansible, Jenkins, LDAP, SSO, and APIs to support provisioning, authentication, and DevOps pipelines. Architected CMDB, Discovery, and Service Mapping with ITOM and GenAI Predictive Intelligence for proactive operations. Configured ITAM governance, automated asset lifecycle processes, and delivered custom dashboards in ServiceNow, PowerBI, and Tableau. Supported Next Experience UI upgrades and migrated legacy BMC Remedy workflows into ServiceNow, ensuring seamless modernization and alignment with ITIL v4 best practices.
ABOUT PREETHAM REDDY
Quality Assurance Engineer with 4+ years of experience in Manual and Automation Testing…
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