Preetham Cheenakula
Analyst @ Deloitte | ServiceNow Development, ITSM,CSM,ITOM
- Role
- Analyst at Deloitte
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Preetham Cheenakula
With a background in Computer Engineering from SVCE Science Club, I serve as an Analyst at Deloitte Consulting India Pvt Ltd, contributing to the enhancement of AI-driven tools and scalable software development. My role includes leveraging ServiceNow development, ITSM, and Flow Designer to improve incident management, service requests, and change ticketing, ensuring compliance with SLAs. At Deloitte, I have utilized prompt engineering and NLP techniques to enhance AI-based automation. My work also involves foundational experience with the IBM Tririga platform. I am motivated to explore innovative solutions that drive operational efficiency and align with business goals.
Experience
Analyst
Present
Education
SVCE Science Club
B.Tech/B.E., Computer Engineering
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