Preetanjali Mote

Senior Business Analyst @Cognizant

Pune, IN

Projects handeled: Artificial Intelligence (AI), Natural language processing (NLP), Generative AI, Agentic AIResponsibilities :Utilizing cutting-edge generative AI techniques to revolutionize provider contracting, streamlining processes and enhancing operational efficiency for improved healthcare partnerships.Designed and implemented AI-powered mental health tools, utilizing natural language processing to generate personalized, supportive responses and promote positive outcomes.Designed and developed a chatbot to handle benefits inquiry questions for US healthcare, enhancing customer experience and streamlining support operation.Support requirement gathering sessions.Review and analyse relevant documentation to ensure the understanding of an organizations function and capabilities.Conduct relevant research to increase understanding in support of developing comprehensive solutions.Logically structure recommendations and supporting data to formulate a solid, logical and understandable business case.Proactively share on-going point of view and perspectives.Display strong listening and communication skills when interacting with client and team.Support in the development, research and design of consulting and domain mindshare such as: articles, whitepapers, collateral development, eBooks, info graphics, leadership forums, Collaborator sessions, Yammer, etc.Participating in Scrum Sprint review meeting.Responding to queries raised by Development team, Product Support team, Project Management Team.Documenting functional & Non-functional requirement (FRD & NFRD), Process Flows and Use Cases (activity diagram)Coordinating with resources throughout the development lifecycle to analyse and keep track of project schedule and scope.Gathering and analysing user requirements and effectively translating them into functional and non-functional specification.Participating in setting criteria for User Acceptance Testing.Assisting junior Business Analysts.

Mount Carmel Convent School - India

Secondary school

Poona College Of Arts Science & Commerce - India

Science

DY Patil University

Master of Business Administration - MBA

Savitribai Phule Pune University

Bachelor of Science - BSc