Preetam Shaw
Senior Customer Service Executive @ Tech Mahindra | Enhancing Customer Experience
- Role
- Customer Service Officer at iEnergizer
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Preetam Shaw
With over 3 years of professional experience, currently contributing as a Customer…
Experience
Customer Service Officer
Feb 2025 — Present · Noida, IN
Managed NPS data for TATA Tele Business Services, engaging with customers to address low ratings. • Delivered end-to-end resolutions on high-priority issues, enhancing customer experience and retention. • Converted detractors into promoters through effective problem-solving and relationship management. • Handled billing-related concerns, ensuring accuracy and timely closure of cases as part of the DRT team.
Education
University of West London
Advance program
El-bethel school
ICSE
West Bengal University of Technology, Kolkata
Bsc. Hospitality administration
St. Josep & Mary's school
ISC
2017 — 2019
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.