Preetam Sawant
Customer Support Manager at GeniusU | Expert in Customer Service
- Role
- Customer Support Manager at Genius Group Limited
- Location
- Vasai Virar, MH, IN
- LinkedIn followers
- 500 followers
About Preetam Sawant
At GeniusU Web Services Pvt Ltd, leadership in customer engagement is the cornerstone of my role as Customer Support Manager. With a strong command of Zendesk and a proven track record in enhancing customer satisfaction, my expertise lies in steering our team to deliver outstanding service experiences. We leverage voice-of-customer insights to refine our strategies, ensuring every interaction is a testament to GeniusU\'s commitment to excellence.My prior experience as Guest Relations Executive at Kesari Tours enriched our approach to hospitality, where I excelled in creating memorable customer journeys and fostering lasting relationships. Mastering Salesforce.com, my approach has always been to blend technology with empathy, cultivating a support environment that anticipates needs and resolves issues with both efficiency and a personal touch.
Experience
Customer Support Manager
Jun 2019 — Present · Mumbai, IN
Education
IEC UNIVERSITY
Bachelor of Commerce - BCom, Business/Commerce, General
Rizvi Education Societys College of Arts Science and Commerce
Higher Secondry , Business/Commerce, General
2011 — 2012
Kesari Travel Academy
Diploma of Education, Tourism and Travel Services Management
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