Pravin A
EV Home Charger Operations | Customer Relationship Management | Technical & Field Support | Project Management
- Role
- Deputy Customer Service Manager at Mahindra Group
- Location
- Coimbatore, TN, IN
- LinkedIn followers
- 500 followers
About Pravin A
As a Relationship Manager specializing in EV home charger installation and project management, I bring a strong blend of technical expertise, customer-focused service, and hands-on field experience. With overall 8 years of Electrical projects & maintenance expertise knowledge and 3+ years dedicated to EV charger operations, I’ve built a solid foundation in managing multiple OEM installation projects, resolving customer escalations, and ensuring seamless coordination between customers, technicians, and internal teams.I thrive in roles where I can bridge the gap between technology and customer experience. Whether it’s guiding customers through installation processes, troubleshooting issues, or supporting field teams with technical direction, I am committed to delivering timely, reliable, and solution-oriented service.My experience includes:Managing end-to-end EV home charger installation projectsHandling high-priority customer service requests and escalationsCoordinating with technical teams, vendors, and field engineersMaintaining strong customer relationships built on trust and transparencyLeading teams with a focus on clarity, accountability, and continuous improvementI’m passionate about contributing to the fast-growing EV ecosystem, supporting clean mobility goals, and ensuring every customer receives a smooth and professional installation experience.Always open to connecting with professionals in the EV, electrical, automotive, and customer operations domains
Experience
Deputy Customer Service Manager
Feb 2025 — Present · Coimbatore, IN
Education
Sri Krishna College of Engineering and Technology
Bachelor of Engineering, Electrical and Electronics Engineering
2013 — 2016
National Power Training Institute, Gopal Nagar
Post Graduate Diploma in Power plant engineering, Power Plant Engineering
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