Pravin Fernandes
AssociateDirector - Sales & Account management at Concentrix + Webhelp, a global customer experience services and technologies company, providing support to the world’s best brands.
- Role
- Associate Director, Account Management at Concentrix
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Sales & Business DevelopmentView LinkedIn profile
About Pravin Fernandes
22 years of striving to create great customer experiences, through Service delivery and…
Experience
Associate Director, Account Management
Jan 2020 — Present · Karnataka, IN
Education
University of Mumbai
Bachelor of Engg, Mechanical
1997 — 2001
St Francis D'Assisi HIgh School
SSC
1991 — 1994
Skills
- Operations Management
- Performance Management
- Crm
- Call Centers
- Program Management
- Service Delivery
- Process Engineering
- Process Excellence
- Workforce Management
- Contact Centers
- Six Sigma
- Outsourcing
- Offshoring
- Bpo
- Forecasting
- Telecommunications
- Vendor Management
- Management
- Operational Excellence
- Team Management
- Process Improvement
- Transition Management
- Copc
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