Pravesh Dhawan

Operation Head @Bosch Home Comfort Group

Ludhiana, PB, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2024 — Present

Operation Head @Bosch Home Comfort Group

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Ludhiana, IN

Proficient in developing and expanding robust service partners networks and ensuring quick and efficient service to customers. Experience in implementation of marketing/ sales promotion plans for business generation. Proficient at analysing market trends to provide critical inputs & formulating selling and marketing strategies.Demonstrated abilities in implementing marketing activities & accelerating the business growth.A keen planner and strategist with proven track records of consistently increasing the sales/ profitability of the company. Leading, training & monitoring the performance of team members to ensure efficiency in sales operations and meeting of targets.Responsibilities: Conducting market research and defining business models. Identifying the legal structure and service offerings. Targeting the right audience and implementing marketing & sales strategies. Setting pricing strategies and financial projections. Handling all legal and administrative aspects. Building and managing the online platform (website and mobile app). Assembling and leading operational, technical, and customer support teams. Setting up payment systems and pricing models. Developing and executing marketing strategies (SEO, Google Ads, Facebook Ads, and local listings). Managing supply chain, inventory, and CRM systems. Ensuring customer satisfaction and implementing ongoing improvements. Core Activities: Market Research & Business Plan: Analyze demand, finalize service offerings (repair, maintenance, installation), and develop financial projections. Legal & Administrative Setup: Register the business, acquire necessary licenses, and secure insurance. Online Platform Development: Create a website with booking and payment systems, and consider a mobile app for convenience. Hiring: Build teams for technical services and customer support.

EDUCATION

2003

Board of Technical Eduction Rajasthan

Diploma, Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician

2009 — 2011

Eastern Institute For Integrated Learning In Management

Master of Business Administration - MBA, Marketing/Marketing Management, General

2004

Maharaja Ganga Singh University, Bikaner

Bachelor's degree

2006

Board of technical eduction Rajasthan

Diploma , Electrical Engineering

2001

D A V Publice School, Shri Ganganagar

Seniour Secondery , Non Medical

1999

D A V Publice School, Shri Ganganagar

Secondery

SKILLS

Customer ServiceBusiness Strategy

ABOUT PRAVESH DHAWAN

A result oriented professional having more than 22 years of experience in Service…

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Pravesh Dhawan — Operation Head at Bosch Home Comfort Group in Ludhiana, PB, IN | Unifers