Praveen Raj
Customer Growth & Value Partner | Driving Adoption, Retention & Expansion | Ex-Kissflow
- Role
- Lead - Customer Success at Freshworks
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Praveen Raj
Customer Success professional with 8.5+ years of experience spanning presales, enterprise consulting, and customer lifecycle management. For the past 6 years, I’ve been working as a Customer Success Manager at Kissflow and Freshworks, partnering closely with customers to drive adoption, value realization, renewals, and long-term growth.
Experience
Lead - Customer Success
Jan 2026 — Present
Education
Anna University Chennai
Master of Business Administration (M.B.A.), Marketing & Operations
2015 — 2017
Anna University Chennai
Bachelor's degree, Information Technology
2011 — 2015
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