Praveen Raj

Customer Growth & Value Partner | Driving Adoption, Retention & Expansion | Ex-Kissflow

Role
Lead - Customer Success at Freshworks
Location
Chennai, TN, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Praveen Raj

Customer Success professional with 8.5+ years of experience spanning presales, enterprise consulting, and customer lifecycle management. For the past 6 years, I’ve been working as a Customer Success Manager at Kissflow and Freshworks, partnering closely with customers to drive adoption, value realization, renewals, and long-term growth.

Experience

  1. Lead - Customer Success

    Freshworks

    Jan 2026 — Present

Education

  • Anna University Chennai

    Master of Business Administration (M.B.A.), Marketing & Operations

    2015 — 2017

  • Anna University Chennai

    Bachelor's degree, Information Technology

    2011 — 2015

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Praveen Raj — Lead - Customer Success at Freshworks in Chennai, TN, IN | Unifers