Praveen V Menon

Customer Success Manager Product Owner Sr Business Analyst @Zinemind Technologies

Kochi, KL, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2018 — Present

Customer Success Manager Product Owner Sr Business Analyst @Zinemind Technologies

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IN

International Customer Success Manager• Specialist for product requirement discussions around Healthcare, Manufacturing & Hi-Tech, Real Estate, Entertainment & Events domains• Product Planning & Roadmap building• Stakeholder management• Creation of software Product Backlogs on Azure DevOps & Jira (as needed)• Creating and coaching Agile ceremonies across the company• Quality Assurance Engineering architect

EDUCATION

1995 — 2007

St. Xavier's Collegiate School, Kolkata

High School, Computer Science

2007 — 2011

Federal Institute of Science and Technology (FISAT), Hormis Nagar, Mookannoor.

Bachelor of Technology (B.Tech.), Electronics and Communications Engineering

SKILLS

Software DevelopmentMicrosoft OfficeManagementContent WritingProofreadingMarketing Event PlanningLinuxWindowsMarketingBusiness DevelopmentCJavaC++Automation TestingEvent ManagementJavaseTechnical WritingCore JavaTesting

ABOUT PRAVEEN V MENON

I’ve spent 14 years in the IT jungle, leading projects, products, and people - across healthcare, real estate, manufacturing, media & entertainment, and most recently, telecom.Titles aside, what that really means is:Turning messy ideas into working productsTranslating stakeholder noise into clear priorities🥇Building teams that deliver without burning outYes, I’m a certified PSPO-1, an Agile advocate, and a Program Manager.But the real lessons came from hands-on working sessions, failed sprints, and moments when “process” wasn’t enough - human trust was.Now, I channel this perspective of mine in two spaces:My work: driving products with agility, unashamed curiosity, and cross-functional collaboration.My writing: questioning how today’s chaotic world - with its data explosion, manipulated social media algorithms, reduced human interactions, and AI anxiety - is reshaping us, humans, in the long run.If you’re here for polished jargon, you may be disappointed. If you’re here for honest takes (and maybe, a few provocations), welcome aboard!

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Praveen V Menon — Customer Success Manager Product Owner Sr Business Analyst at Zinemind Technologies in Kochi, KL, IN | Unifers