Praveen Pratap
Network Engineer - L1
- Role
- Network Engineer at Silver Touch Technologies Ltd
- Location
- Kanpur, UP, IN
- LinkedIn followers
- 500 followers
About Praveen Pratap
Proficient in LAN and WAN technology.$.Proficient in monitoring and troubleshooting the network.$.Strong management, negotiation, communication, and team building skills.$.Ability to work under pressure.$.Ability to communicate verbally and in writing with people at all levels of an organization.$.Handles and troubleshoots all network problems.$.Experience with Layer 2 protocols including VLAN, VTP, STP, DHCP.$.Experience with Layer 3 protocols including RIP, EIGRP, OSPF, IS-IS, and BGP.$.Resolves network issues including link down, packet drops, latency, high bandwidth utilization, site reachability, and other routing issues for managed and unmanaged customers.$.Coordinates with ISP vendors for WAN related issues.$.Provides first-hand information about the major impact on client business during network outages and troubleshooting LAN/WAN issues based on client complaints.$.Monitors network utilization on MRTG and creates graphs on MRTG.$.Sets up link down alarms on fault management.$.Handles customer incidents and escalations by providing appropriate logs to customers through email or the snow portal.$.Monitors WAN link health.
Experience
Network Engineer
Oct 2025 — Present · Kanpur, IN
Education
Shanti shiksha niketal inter college ghatampur
High School Diploma, Mathematics
Shanti shiksha niketan inter college ghatampur
Inter mediate, Mathematics
Dr.virendra swaroop Institute of computer studies kanpur
Bachelor of computer application, Computer Science
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