Praveen Kumar Vanarasi
Test Lead - Expert Services @Kore.ai
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WORK HISTORY
Test Lead - Expert Services @Kore.ai
Hyderabad, IN
EDUCATION
Narayana Junior College, Visakhapatnam
Class XII, Maths, Physics and Chemistry (M.P.C)
St. Francis de Sales High School, Visakhapatnam
Class X, General Studies
Lendi Institute of Engineering & Technology
Bachelor of Technology - BTech, Mechanical Engineering
ABOUT PRAVEEN KUMAR VANARASI
8.6 Years of total experience as a Test Lead, Principal Consultant-IVR Automation, IVR Automation Test Lead, Senior Quality Analyst in Kore.ai, Genpact, Sutherland, Sunera Tech. & Tech Mahindra for CVS Health, TracFone-Verizon, AT & T, Cisco and CITI Bank clients.2. Hands-on experience in Omnichannel (Digital & Voice) integration testing, conversation testing, Batch Testing using Dialog GPT, Utterances & Intent qualification testing, Cross-dialog flow testing, LLM response performance testing, API Testing, Fallback testing, FAQ & Search validations designed in the bots.3.\"3\" Years of automation scripting hands-on experience using Empirix’s Hammer Call Master/On Demand-QA tools and CTI - Avaya One-X Communicator/Agent.4.\"1.7\" Years of experience as Senior Test Engineer in IVR Manual & Automation Testing using Cyara, API Testing using \'Postman\', Data Stubbing using XML files & WinSCP, Call logs validation using Putty, Code debugging of IVR rules written in \'Drools Rule Engine\' and Test life cycle management using \'Zephyr\' tool.5.\"1\" Year of experience as an ETL Quality Analyst-ETL testing for ACV scale project of EDW team in Cisco-EDS-DI-Finance process.6.\"2.5\" Years’ experience as a Quality Analyst for CITI Bank client in Customer Service Desktop (CSD) unit for their North American region’s credit card service operations. Hands on experience in Jira i-Track for User stories creation, prioritizing the backlog items, releases management, issues tracking, test cases preparation, mapping and test execution reports.8. Hands on experience in ETL development, ETL testing, SQL querying, Test Data Management, Test cases evaluation using the tools: Informatica, Teradata SQL Assistant, Toad for Oracle, Rally, Jenkins, U-deploy & U-release IBM Tools, Tidal Enterprise Scheduler (TES) and Source Tree.9. Hands on experience in User Acceptance Testing (UAT) through agile/waterfall methodologies as per sprint planning using the tools HP ALM and JIRA.10. Handled all the testing activities in major testing phases like Unit Testing, System Integration Testing, User Acceptance Testing and testing in Production environment post code deployment.
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