Praveen Kumar
Operations Manager at ParcelxOperations & Logistics Professional | Prime Client Management | SLA First & Last Mile Operations Expert Courier Performance Management | Client Success & SLA Optimization
- Role
- Operations Manager at Parcelx
- Location
- Aligarh, UP, IN
- LinkedIn followers
- 500 followers
About Praveen Kumar
To enhance my knowledge and capability by getting involved in an environment that would give me opportunities to learn new things, improve my skills and potentials for achieving the organization goals. My core value includes hard work, punctuality, self confidence & a positive attitude. My career objective is to become associated with a company where I can utilize my skills and gain further experience while enhancing the companys productivity and reputation. Passionate professional with years of experience seeking to drive innovation and growth in a dynamic team.Constantly working harder to improve my skills in logistics organization to upgrade myself for the bright career ahead.
Experience
Operations Manager
Aug 2025 — Present
Handling Prime clients’ end-to-end operations from First Mile to Last Mile delivery.Managing Prime courier partners such as Delhivery, Ecom Express (assuming “Gate” refers to Ecom), Ekart Logistics, and DTDC.Conducting weekly performance review meetings with clients and courier teams.Identifying major operational issues and ensuring timely resolution to achieve on-time shipment delivery.Monitoring and maintaining SLA performance for clients and courier partners.Preparing and analyzing month-wise performance comparison reports and data flow analysis.Driving continuous process improvements to reduce delays and improve service efficiency.
Education
Doon Business School Dehradun
MBA - Master of Business Administration, International Business
2018 — 2020
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