Praveen Kishore W
[24]7.ai - Bangalore B.Tech in Computer Science & Business Systems | Aspiring Tech Innovator | Passionate about Data-Driven Solutions
- Role
- Digital Interaction Advisor at 24 7.Ai India
- Location
- Dindigul, TN, IN
- LinkedIn followers
- 500 followers
About Praveen Kishore W
Aspiring Engineer | Problem Solver | Lifelong Learner Recent engineering graduate…
Experience
Digital Interaction Advisor
Jul 2024 — Present · Bengaluru, IN
Responsibilities:Analyze customer insights to identify trends and improve the overall customer experience.Collaborate with cross-functional teams to design and implement customer-centric strategies.Utilize advanced technologies to enhance customer engagement and personalization.Monitor and assess the effectiveness of customer journeys, making data-driven adjustments as needed.Provide leadership and guidance within the CX Center of Excellence to ensure best practices.Develop and maintain relationships with key stakeholders to align goals and expectations.Drive initiatives that enhance customer acquisition, retention, and loyalty.Stay updated on industry trends to continuously innovate and improve service delivery.
Education
Chevalier academy matriculation higher secondary school
Computer science
PSNA College of Engineering and Technology
B.tech
2020 — 2024
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