Praveen Bharadwaj
Service Delivery Operations Manager Sales Delivery and Operations Leader
- Role
- Service Delivery Manager at Accenture
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Praveen Bharadwaj
Service Delivery, Quality & Continuous Improvement Leader: Driving exceptional Customer, People, and Business outcomes for over 20 years in the ITES space. Extensive experience in Account Management, Operations Management, Client Engagement & Maintaining Positive Relation and Process Optimization. Adept at leading large Client Engagements, Managing complex teams, managing P&L responsibilities, and driving transformational projects. Proven track record in enhancing service delivery, managing client relationships, and delivering operational excellence in high-tech environments. Seeking to leverage expertise in a strategic leadership role to drive client operations and business growth Analytics Lead. RELEVANT SKILLS - Client & Stakeholder Management - Account Management & Sales - Financial Management - Operations Management - Customer Relation & Vendor Management - Consulting - Strategic Planning CERTIFICATIONS - Six Sigma Green Belt Certification - Certification of completion – JMP Software: ANOVA and Regression - Regional Finalist – APJ Business Excellence Day 2011
Experience
Service Delivery Manager
Mar 2020 — Present · San Jose, CA, US
Education
Bangalore University
Commerce, Commerce
1991 — 1995
Bangalore University
Bachelor's degree, Accounting and Finance
Bangalore University
Bachelor's degree, Accounting
Bangalore University
Bachelor's degree, Commerce & Accounting
National Institute of Sales
PGD in S&M, Sales & Marketing
1998 — 2000
Skills
- Business Analysis
- Mis
- Team Management
- Vendor Management
- Offshoring
- Business Intelligence
- Process Improvement
- Call Center
- Process Excellence
- Sla
- Operations Management
- Service Delivery
- Analysis
- IT Service Management
- Analytics
- Management
- Transition Management
- Pre-Sales
- Forecasting
- Bpo
- Team Leadership
- Data Analysis
- Sales Operations
- Outsourcing
- Business Process
- Business Process Re-Engineering
- Process Management
- Project Management
- Six Sigma
- Leadership
- Business Transformation
- Business Process Outsourcing (Bpo)
- Business Process Improvement
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